Technical Assistance (using FAAST)

For technical assistance in using FAAST, please contact the FAAST Help Desk.

Open 8:00 AM - 5:00 PM Monday thru Friday.
Call: 1-866-434-1083
Email to:

A Help Desk representative will contact you regarding your email or call as soon as they are available to do so (during business hours).

If you are experiencing problems with FAAST, please provide the following:
  • Proposal Identification Number (PIN) assigned to the application;
  • Name of the funding program you are applying to;
  • A short description of the problem (including where in the application the problem is occuring); and
  • A screen shot of the error received (if applicable).

Funding Program Assistance

For funding program specific questions, please visit the funding program's webpage. For a list of links to the funding programs using FAAST, please visit the FAAST Funding Program Resources page by clicking HERE.